Shades of Gray Indigenous Pet Treats: Holiday Shipping Update and Shutdown Dates
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The holidays are just around the corner, and at Shades of Gray Indigenous Pet Treats, we want to ensure you have all the information you need for a smooth holiday season—especially when it comes to getting your pet’s favourite treats on time!
This year, we’re again taking a short holiday break to rest and recharge, so we can continue providing you and your pets with the high-quality, all-natural treats you love in the new year. Our holiday shutdown will run from December 20th to January 6th, meaning our last shipping day for the year will be December 20th, and we’ll resume shipping orders when we return on January 6th.
But don’t worry—you can still place orders during this time, and we’ll make sure they’re processed and shipped promptly as soon as we’re back!
Here’s What You Need to Know:
1. Last Shipping Day: December 20th
All orders placed by December 20th will be shipped out before we close for the holidays. If you're hoping to stock up on treats before our break, be sure to place your order by this date to ensure it leaves our facility before the shutdown.
2. Order Anytime, Ship Later
Even though we won’t be shipping between December 20th and January 6th, you can still place orders anytime during the shutdown period. Orders placed during this time will be processed, but shipping will resume on January 6th when we return to work. So, don’t worry—your pet will still get the treats they need, just a little later than usual!
3. Planning Ahead for the Holidays
We encourage you to plan ahead and place any orders you might need before our shutdown to avoid delays. Whether it’s a special treat for your pet or a holiday gift for a fellow pet lover, we recommend ordering by December 19th to ensure your items arrive before we take our break.
4. Shipping Resumes on January 6th
We’ll be back to shipping on January 6th, and we’ll make it our priority to process and ship all orders as quickly as possible once we return. Please note that due to the holiday break, there may be a slight backlog, but we’ll work hard to get your order to you without delay.
Why We’re Taking a Break
At Shades of Gray, we believe in the importance of taking time to recharge and spend quality time with loved ones—and that includes our team. We want to make sure we return refreshed and ready to provide you and your pets with the best possible service in the new year. A little time off allows us to reflect on the past year and prepare for an even better 2024, filled with fresh ideas, exciting new products, and the same all-natural treats your pets adore.
What About Customer Support?
While we won’t be physically shipping orders during our holiday break, we will still be available to answer any questions or concerns you may have. You can reach out to us via email, and we’ll do our best to respond promptly—just keep in mind that response times might be a bit slower than usual during the holidays.
In Conclusion: A Time to Rest and Reconnect
We want to thank you for being part of the Shades of Gray Indigenous Pet Treats family. Your support throughout the year means the world to us, and we’re excited to continue bringing your pets the finest, most natural treats in 2025.
As we take a short break for the holidays, we hope you also get some time to relax, recharge, and enjoy the season with your furry friends. We’ll be back and ready to fulfill all orders starting January 6th, so be sure to place your orders early if you need them before then!
Happy holidays to you and your pets, and thank you for choosing Shades of Gray Indigenous Pet Treats. We’ll see you in the new year!